Effective Date: 07/04/2026
Gravity Smeragardens (“we”, “our”, “us”) is committed to protecting your privacy and ensuring lawful processing of your personal data in compliance with applicable laws including the Information Technology Act, 2000, SPDI Rules, and globally recognized data protection principles (including GDPR standards where applicable).
This Privacy Policy applies to:
Website visitors
Users submitting inquiries or forms
Leads collected via website, WhatsApp, Facebook/Instagram, or third-party integrations
Customers and business partners
Personal Data: Any information that identifies an individual directly or indirectly.
Sensitive Personal Data (SPDI): Includes financial info, identity documents, etc. as defined under Indian law.
Processing: Collection, storage, usage, sharing, or deletion of data.
Name
Phone number
Email address
Address (residential/office)
Company name
Property preferences & interests
Any data submitted via forms or chat
PAN / ID proof (only when required for transactions)
Financial/payment-related details
⚠️ SPDI is collected only when strictly necessary and handled with enhanced protection.
IP address
Browser & device type
Pages visited
Location (approximate)
Cookies and tracking data
We may collect data from:
Meta platforms (Facebook / Instagram Lead Ads)
WhatsApp Business API / Cloud API
Landing pages and CRM integrations
This includes:
Name
Phone number
Email
Inquiry details
We process your data based on:
Consent – When you submit forms or opt-in
Contractual necessity – To provide requested services
Legal obligation – Compliance with laws
Legitimate interest – Business improvement, lead handling
Your data is used to:
Respond to property inquiries
Provide project details, pricing, and offers
Schedule site visits or consultations
Send updates via:
Call
SMS
Email
WhatsApp
Improve services and marketing strategies
Maintain CRM and lead management systems
By submitting your contact details, you explicitly consent to:
Being contacted via WhatsApp, calls, SMS, and email
Receiving project updates, offers, and follow-ups
We use WhatsApp Business API which may process data via secure third-party providers.
You can opt out anytime by replying “STOP” or contacting us.
If you submit your information via Meta Lead Ads:
Your data is transferred securely to our CRM/backend
It is used only for:
Contacting you
Providing requested information
We comply with Meta Platform Terms and do not misuse or resell such data.
Cookies are small data files stored on your device to enhance user experience.
Essential Cookies – Required for site functionality
Analytics Cookies – (e.g., Google Analytics)
Marketing Cookies – Track ad performance (Meta Pixel, etc.)
Improve website performance
Track user behavior
Optimize marketing campaigns
You can:
Disable cookies via browser settings
Use cookie consent banner (if implemented)
We do NOT sell or rent your personal data.
We may share data with:
Trusted service providers (CRM, hosting, WhatsApp API providers)
Marketing platforms (Meta, Google)
Legal authorities when required
All partners are bound by confidentiality obligations.
We implement:
Secure servers and encrypted communication (HTTPS)
Access control & authentication
Restricted employee access
However, no system is 100% secure, and we cannot guarantee absolute protection.
We retain your data:
As long as required for business purposes
Or until you request deletion
Or as required by law
You have the right to:
Access your data
Correct inaccurate data
Request deletion (“Right to be forgotten”)
Withdraw consent
Object to processing
Request data portability
To exercise rights, contact us at: info@saikam.com
Our website may contain links to external sites. We are not responsible for their privacy practices.
We do not knowingly collect data from individuals under 18 years of age.
Gravity Smeragardens shall not be liable for:
Unauthorized access due to external breaches
Loss or misuse of data beyond reasonable control
Third-party service failures
Any disputes shall be governed by Indian laws and resolved under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by Gravity Smeragardens.
We may update this policy periodically. Changes will be reflected with a revised Effective Date.
For any privacy-related concerns:
Gravity Smeragardens
📧 Email: info@saikam.com
📞 Phone: +91 7353226699
